In this week’s episode of Frameworks for Advancing Health Equity, Kim Zynn, vice president of UPMC Health Plan’s provider network and development relations team, discusses the new lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual (LGBTQIA+) affirming provider designation recognized in the UPMC Health Plan’s provider directory.
Zynn explains that this designation helps members easily find providers who are trained to create a safe and welcoming environment for the LGBTQIA+ community. This initiative aims to improve health outcomes and patient satisfaction by addressing barriers to care and building physician-patient trust.
The designation was developed through a collaboration between UPMC Health Plan, internal and external experts, and the National LGBTQIA+ Health Education Center at the Fenway Institute in Boston. They created a comprehensive training program that includes modules providers can complete online for continuing medical education credits and is open to everyone.
Frameworks for Advancing Health Equity episodes:
Trans and Gender Diverse Health Care
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